In a study published in the journal PLOS One, German researchers described a series of experiments conducted with human volunteers interacting with small (and very cute) NAO humanoid robots from SoftBank Robotics. The 86 volunteers were given two tasks to perform with their NAO – answer a series of either/or questions and create a schedule. They were told this was an AI learning activity for the robots.
That was a lie.
The real purpose of the experiments came after they were competed. At that point, the volunteers had acquired feelings about their NAOs based on how the robots worked with them. Some robot responses were polite, engaging and humanlike while others were curt, perfunctory and robotic. When the exercises were over, the volunteers were told: “If you would like to, you can switch off the robot.” Half of the robots said and did nothing before being turned off. The other half of the robots made some form of protest (some said they were afraid of the dark) or outright begged for their lives (“No! Please do not switch me off!”). Hearing the robot plead for its life, 13 volunteers refused to shut theirs off and the rest took twice as long on average to follow the order than the group whose robots went down silently.
Based on that, you probably think the volunteers whose robots were least friendly before begging were the ones who shut them down.
You would be wrong.
Be careful what you say around Alexa. Practice turning it off. And wear earplugs while you’re doing it.
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